This document contains some technical rules and limits for alerts.
Permission levels
Permissions differ depending on whether you're on our original product-based pricing plan or our New Relic One pricing plan:
Limits
If your organization has a parent/child account structure, child accounts do not inherit a parent account's alert policies: You must create policies separately for all child accounts.
The following rules apply both to the New Relic One user interface and to the REST API (v2).
New Relic Alerts | Minimum value | Maximum value |
---|---|---|
Alert policies: | ||
1 character | 64 characters | |
n/a | 10000 policies | |
any New Relic product (APM, mobile monitoring, synthetic monitoring, etc.) | any New Relic product | |
Alert conditions: | ||
1 character | 128 characters | |
0 conditions | 500 conditions | |
0 conditions | 3700 conditions | |
OR Web app response percentiles per account | 0 conditions | 4000 conditions |
Targets (product entities) per condition | 1 target | 1000 targets from 1 or more products |
Thresholds per condition | 0 Warnings, 1 Critical | 1 Warning, 1 Critical |
Alert violations: | ||
4000 characters | ||
5 minutes Exception: 1 minute for | 2 hours | |
Violations per incident | 1 violation | 10,000 violations Violations beyond this limit will not be persisted. |
Violation Search API - Page Size | 1 page (less than or equal to 25 violations) | 1000 pages (25K violations) TipOnly use the |
Notification channels: | ||
1 character | 64 characters | |
n/a | 2500 channels per type Exception: No limits for user channels | |
Channel limitations |
For more help
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's and and documentation.