BETA FEATURE
This feature is currently in beta.
With Incident Workflows, you identify the Policy you want to be alerted on. When the policy gets violated, the violation triggers the workflow, and violation attributes are transferred into the notification creation.
Custom variables are violation-related properties you can use as part of the configuration of a workflow action. You can retrieve Information about the alert, condition, violation, and entity by using double curly brackets:: {{variable_name}}.
Use custom variables in a filter statement
To get information about the entity that violated a condition, you can use custom variables as part of the where statement of the query. For example, to get the state of the EC2 instance use:
SELECT latest(ec2State) FROM ComputeSample where provider = 'Ec2Instance' where entityName = `{{entity.name}}'This query returns a single value (for example, stopped), as the query only uses a single field. The variable entity.name is the identifier of the entity. You can use any other entity properties in the same way.
Workflow data enrichment examples
You can use custom variables to enrich your workflow data queries in different ways:
Full variables list by category
We'll be updating this table frequently as we make updates to Applied Intelligence.
Key | Name | Display Name |
alert/account_id | alert.account_id | Alert Account ID |
internal | alert.* | ALL |
alert/description | alert.description | Alert Description |
alert/label_names | alert.labels | Alert Labels |
alert/deep_link | alert.link | Alert Link |
alert/message | alert.message | Alert Message |
alert/policy_name | alert.name | Alert Name |
alert/policy_id | alert.id | Alert Policy ID |
alert/priority | alert.priority | Alert Priority |
alert/state | alert.state | Alert State |
internal | * | ALL |
internal | aws.* | ALL |
internal | condition.* | ALL |
newrelic/violation/condition_name | condition.name | Condition Name |
newrelic/product | condition.product | Condition Product |
newrelic/evaluation/threshold | condition.threshold | Condition Threshold |
newrelic/evaluation/threshold_duration_seconds | condition.threshold_duration | Condition Threshold Duration |
newrelic/evaluation/threshold_occurrences | condition.threshold_occurrences | Condition Threshold Occurrences |
internal | entity.* (queries both entity.name and entity.type) | ALL |
newrelic/entity/name | entity.name | Entity Name |
newrelic/entity/type | entity.type | Entity Type |
newrelic/violation/close_time | violation.close_time | Violation Close Time |
internal | violation.* | ALL |
newrelic/signal/nrql/query | condition.nrql.query | Signal NRQL Query |
newrelic/violation/deep_link_url | violation.deep_link_url | Violation Deep Link URL |
newrelic/violation/degradation_time | violation.degradation_time | Violation Degradation Time |
newrelic/violation/event | violation.event | Violation Event Status |
host/id | violation.host.id | Violation Host ID |
host/name | violation.host.name | Violation Host Name |
newrelic/violation/id | violation.id | Violation ID |
newrelic/violation/muted | violation.muted | Violation Muted |
newrelic/violation/open_time | violation.open_time | Violation Open Time |
newrelic/violation/priority | violation.priority | Violation Priority |
newrelic/violation/recovery_time | violation.recovery_time | Violation Recovery Time |
newrelic/violation/runbook_url | violation.runbook_url | Violation Runbook URL |
newrelic/violation/time_limit | violation.time_limit | Violation Time Limit |
newrelic/violation/title | violation.title | Violation Title |
internal | workflow.id | Workflow Id |
internal | workflow.name | Workflow Name |
For more help
If you need more help, check out these support and learning resources:
- Browse the Explorers Hub to get help from the community and join in discussions.
- Find answers on our sites and learn how to use our support portal.
- Run New Relic Diagnostics, our troubleshooting tool for Linux, Windows, and macOS.
- Review New Relic's and and documentation.